Help / Run your shop

Change anything by chatting

Tell Studio what you want in your own words. It changes your website, catalog and photos, and makes your posts and offers. You tap to keep it.

In the app: Chat assistant (Studio), Website, Theme

You do not need to learn a settings page. Open the chat button on any screen of the owner app, say what you want, and Studio does it. You can write, or send a voice note. It understands English, Hinglish and Marathi. Whatever Studio does, you can also do with the buttons. The chat is the quick way, and the buttons are always there.

What we fill in for you #

• Your shop's name, logo, colours and fonts, from your website's look.
• Your items, prices and photos, from your catalog.
• Your hours, delivery areas and language, from your shop profile.
• Your role. Studio can do only what you can do.

Defaults #

• The chat is on from the first day. You set nothing up.
• Changes you ask for are saved as a draft. A website change is not live until you tap Publish.
• Small changes are done at once, and each one has Undo.
• Big changes show a card first. You tap Confirm to go ahead.
• Photo clean-up is free for 100 photos a month.

Change them under Advanced before connecting. In practice there is only one switch: you can turn off the WhatsApp chat.

Steps #

1. Tap the chat button, at the corner of any screen.
2. Say what you want, for example "Make the website green".
3. Look at the preview card. Tap Publish to keep it, or Undo to go back.

Things to say #

Say it the way you would tell a helper. These are only examples.

• Look. "Make the site green." "Bigger headings in Marathi." "Add a Diwali banner." "Put reviews above the map." Studio makes a draft of your website, shows you a preview and tells you what changed. Nothing goes live until you tap Publish. Tejas still checks that the text is easy to read and the page loads fast.
• Items. "Add Poha 500 g at ₹48." "Set oil to ₹150." "Mark atta out of stock." "Write this item's description in Marathi." One change is done at once, and you can undo it.
• Many items. "Raise every biscuit by ₹2." Studio shows a table with each item, the old price and the new one. Nothing changes until you tap Confirm.
• Offers and hours. "10% off atta this weekend." "Closed on Diwali day." "Deliver to Baner too."
• Notices. "Tell buyers we close at 6 on Saturday."

Clean up your photos #

Say "Make all my photos look clean", or open one photo and say "Brighten this". One photo is done at once. For more than 5 photos at once, Studio first shows each photo before and after, and you tap Confirm to use them.

Studio can fix the light, straighten and crop a photo to your website's shape, give it a plain or studio background, sharpen it, and make all your photos look like they belong together.

Some things Studio never does:

• It never changes your product. The colour, shape, label, pack size, quantity and brand stay as they are. It does not add props, such as fruit or a spoon, that make a buyer think they get more.
• It keeps your original. Tap Restore to get it back, on one photo or on all of them.
• It checks its own work. Tejas compares every new photo with the original. If the product looks different, you are not shown that photo, and you see "Could not improve this one without changing it".

Photos of medicines and other restricted items are cleaned up only in the app, not on WhatsApp.

Posts, banners and WhatsApp offers #

Say "Make a Diwali offer carousel". Studio builds it in your own colours, fonts and logo, with your items and photos. You see a preview of each slide.

• Posts and stories, carousels, ad sizes, flyers, QR posters and offer banners. Studio lays them out for you. It writes the words in your language. The prices come from your catalog, so they are always right. If a price or an offer changes later, the post is marked Out of date until you refresh it.
• A claim you cannot prove. If a line says something like "lowest price in Pune", Studio asks you to confirm it first, or leaves it out.
• Download, post or schedule. Download it any time. To post it for you, connect the account it goes on. Posting and scheduling always ask for your Confirm.
• WhatsApp offers. Studio can write an offer message in your language. It goes to Meta for approval from your own WhatsApp number only, and only after you tap Confirm. You see Waiting, Approved or Not approved. If it is not approved, you see why and a suggested fix. An offer reaches only the customers who said yes to offers, and each customer gets at most two offers a week. You need to connect your own number first.
• Medicines and other restricted items are never put in a WhatsApp offer.

When Studio asks you first #

For anything big or hard to take back, Studio shows a card and waits for your Confirm. These are:

• changing many items, or many photos, at once,
• publishing your website,
• deleting something,
• changing how you get paid, or your payout or tax settings,
• connecting or turning off an integration,
• adding, changing or removing a person,
• sending an offer to Meta, or to your customers,
• posting or scheduling a post, and
• spending money on ads.

Some things Studio will not change at all. Your bank account, PAN, GST number, signatory and consents are changed only by you, on their own screen. Studio opens that screen and tells you why.

Who can use it #

Studio does exactly what your role allows, and no more. If a staff member asks for something their role cannot do, Studio says no, in the same words as the button would. Only owners can change who is on the team. See Staff and roles.

Matih support staff cannot use your chat. They cannot make changes in your shop through it.

On WhatsApp #

You can send the same requests in your own WhatsApp chat with Tejas, as text or a voice note. A few things are only in the app, because they need you signed in fresh: your team and roles, connecting integrations, and payment or tax settings. Studio sends you a link that opens the right screen. Anything about medicines and other restricted items is only in the app too.

What it costs and what happens to your data #

• The chat is included at no extra charge.
• Photo clean-up is free for 100 photos a month. Beyond that, each photo costs a small amount, under the monthly limit you set, as for every other pay-per-use charge. A photo that Tejas rejects for changing your product is not counted.
• Your messages and photos go to the AI services Tejas uses only under terms that stop them training on your data and keep it for as short a time as they can. Nothing you send trains a model, and nothing from your shop is shown to another shop.

Last checked: 2026-11-07